Common reasons why corporate card transactions don't match receipts.
The Expense app automatically scans receipts and registers details like date, amount, VAT, location, and place of purchase. This smart receipt solution also identifies deductible amounts, industry codes, correct VAT, and ensures all transactions are properly placed in accounting.
However, sometimes corporate card purchases and receipts fail to match. Here are some common causes and tips on how to resolve the issue:
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Blurred Receipts: If a receipt has been stored in a bag or back pocket, it may be damaged or blurred, making it difficult for the scanner to interpret. For best results, try to take a clear and sharp picture of the receipt.
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Emailed Receipts: If a digital receipt has been sent to kvitto@expense.se but hasn't matched with the corporate card transaction, check that the purchase amount is listed in the subject line. This helps the Expense app automatically link the receipt to the correct transaction.
By ensuring clear receipts and the correct subject line for emailed receipts, you can improve the matching of corporate card purchases and receipts, saving time and minimizing manual adjustments.